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FAQs

If I return my items, will I get a full refund?
Of course. If you wish to return items from your order, we will refund the full purchase price. Products simply need to be in their original condition and packaging, including socks which must have original packaging intact.* We’ll also pay for the shipping of the returned On products unless the shipping is to/from one of the following countries: India, Indonesia, Israel and Malaysia. Expedited shipping will not be refunded in the case of returns/exchanges. If you would like to return your order but didn’t receive a return information sheet in your package, please reach out to our Happiness Delivery team here.