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Performance
Mens shoes
Performance
Womens shoes
Bottoms
Mens apparel
Bottoms
Womens apparel

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Warranty cases

Got a problem with your Ons that's related to their manufacture? We'll be pleased to provide a replacement pair within the warranty period.

Did you purchase your On instore?

If you purchased your product in-store, please contact your retailer to arrange a return.

Did you purchase your On online?

So we can process your case faster, please provide us with as much information as possible
(* Indicates mandatory field)

Warranty illustration sole 87c0d17d5d5b3ca58c9a226c034816f83970549dc109f8b9d70959755fb5b04d
Warranty illustration label e0b6a36279b6831d50a7f364d48ad09c29752d0cd275f59a6eab657358194fcb
Warranty illustration defect 78991455d1ac09deab71c53fb07040793878dbcfd6a9b9f77201b62b877f905b