Help center
Call us
+1 855-433-6717
Live chat
Mo - Fr (8am - 5pm PT)


How quickly will I get my Ons, and how much will the shipping cost?
We want you to run on clouds in no time, so the answer is - as speedy as possible. Depending your country and delivery option, the delivery will take between one and six business days. Just check in the shopping basket how long it takes to deliver your Ons to your country of residence.

We want you to concentrate on your running. So for most countries we cover the shipping costs, as well as any customs charges involved. Shipping costs will occur if you order from India, Indonesia, Israel or Malaysia. If your order doesn’t meet the minimum order value to qualify for free shipping (which varies by country), the shipping cost will be displayed in checkout.